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    Racehorse EPM FAQ'S

    Find answers to common questions about Racehorse EPM

    • What is your return policy if I am not satisfied with a product?
      We are committed to meeting the expectations of all our customers. If you are not satisfied with your purchase, we will work diligently to resolve the issue.
    • What payments do you accept?
      We accept cash and credit/debit cards as payment methods.
    • How do I contact customer service if I have a question about a product or need assitance?
      For any inquiries, please contact our customer service team. You reach us by phone at 1-855-200-1713 or via email at EquineMedsLLC@Gmail.com
    • What are your shipping options and delivery times?
      We use USPS to ship your products. You can expect 2 to 5 business days for delivery. We offer a 10$ shipping and handling fee for orders shipped within the United States.
    • Do you ship to Canada?
      We ship orders to Canada and charge a $10 shipping and handling fee. We request that you submit a minimum order of $200 to ship out of the country.
    • Can I talk to an expert for personalized EPM product recommendations?
      Our knowledgeable staff is available to address any inquiries you may regarding our EPM products. We love to help and answer your questions. Let us help you. Don't hesitate to contact us if you want to know about certain products, best usage, and indications.
    • Can Racehorse EPM be found on social media?
      We currently have a Facebook business page, Racehorse EPM. Please visit our social media page for updates, sales, and announcements.
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